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Person holding a long door handle and rectangular lock case beside an open wooden door with exposed hardware recesses. — Vintage Mortise Lock Service, St. Williams
Hands holding a lock cylinder and a ring of keys above a worn workbench with another cylinder and loose keys. — Lock Rekeying, St. Williams

Change or rekey · St. Williams

Vintage Mortise Lock Service in St. Williams

The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.

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In plain words

Interior doors are as much a part of this work as the entry. Bedroom, bathroom and closet doors in an older home usually carry a lighter mortise latch with a privacy turn button, and after decades without lubrication they stop catching or the turn button seizes. These small cases are short jobs on the bench: a clean, a spring, a new turn button spindle where the old one has sheared. Sets of interior locks are often serviced in one visit, and a bit key can be cut that operates all of them, which is how they were originally supplied when the house was built.

Sound familiar?

The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries. You have one key and no idea where a second could come from.

How the visit goes

Vintage Mortise Lock Service

How the visit goes

Technician examining a steel cylindrical lock part above a dark mat with a screwdriver, a key fob and loose parts. — St. Williams
Brass pull handle on a long rectangular plate with a keyhole, mounted on a black paneled door beside a white frame. — St. Williams
  1. Who owns the door

    The first check has nothing to do with the lock. The locksmith confirms that the person asking for the work owns the home or lawfully lives in it, since a serviced lock and a freshly cut key are, in the end, a way into someone's house. Photo identification and something tying you to the address usually settles it in a moment. On a rental, the landlord and the tenant are expected to agree on lock changes and share keys, so the locksmith asks who should hold the new bit keys or cylinder keys and notes it. This small formality protects the household as much as anyone, and it is done before a screwdriver comes out.

  2. Cylinder work on a later mortise lock

    A pin-tumbler cylinder on a mortise lock is serviced the same way as a modern one. The plug is pushed out with a follower, the old bottom pins are replaced to a new combination, and keys are cut to match, so a lost key stops mattering. If the plug is worn past rekeying, a new mortise cylinder is selected with the same thread length, the same cam shape and a finish close to the trim, and threaded into the case to the correct depth so the cam swings the bolt without binding. The set screw is seated into the cylinder's groove, and the key is tested with the case in the door.

  3. Keys that fit the lock, and a spare

    You are handed keys made to the restored lock, counted into your hand, and each one is tried in the door before the locksmith drives away. For a bit-key lock that means keys filed to your case; copying one needs the right blanks and equipment, which most hardware counters do not stock, so the locksmith keeps the record needed to make more. For a cylinder lock it means keys cut to the new combination, with any old keys now useless. Keep one spare somewhere other than the door, ideally with a neighbour or in a lockbox, and treat bit keys gently: they bend in a pocket and a bent key is how most of these locks become stiff again.

Vintage Mortise Lock Service

In the van

  • Bit key blanks

  • Dry graphite or PTFE lubricant

  • Warding files

  • Reproduction mortise case

  • Mortise cylinder and cam

Person in an apron holding a car key fob beside a key-cutting machine, with rows of key blanks on the wall. — St. Williams

Vintage Mortise Lock Service

What affects the quote

  1. Number of locks in the visit

    One entry lock is the simplest case. A whole floor of interior latches, or the front and back doors together, is a longer visit, and each case is quoted on its own so the total is easy to follow.

  2. Extras you choose on the day

    A high-security cylinder, a lockbox for a spare bit key or a separate modern deadbolt above the original are optional additions. None is required to make the old lock work, and each is priced as its own line.

  3. Replacement case

    A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.

What to have ready

  • Does the deadbolt throw fully with the key or the thumb-turn?
  • Is the property designated as a heritage building?
  • Does the door take a skeleton-style bit key or a flat key in a round cylinder?
Call (226) 641-0877

Vintage Mortise Lock Service: questions

Questions
Can you make a key for a lock that has none?

Yes. A bit key is cut to the lock rather than copied from another key: the locksmith chooses a blank of the right size and files the bit until it clears the wards and lifts the levers inside your case, testing as they go. A pin-tumbler cylinder on a later lock is decoded or rekeyed and keys cut to it. Bring any loose keys that came with the house, since one may be close enough to serve as a starting pattern.

How should I look after the lock once it is serviced?

A drop of the right lock oil into the latch and bolt once a year is plenty. If the lock has a pin-tumbler cylinder, use whatever lubricant that cylinder's maker specifies, since some take a dry graphite or PTFE product and others a specified liquid one. Try the latch and deadbolt each spring and fall; if the bolt starts to scrape, the strike wants a small adjustment before anything is strained. Keep bit keys out of a pocket where they bend.

Can the work be done with the lock left in the door?

Rarely, and it is not the better route. Almost everything that fails is inside the case, and the case only opens once it is out of the pocket, which takes a few minutes and leaves no mark. Working through the keyhole with an unapproved or over-applied spray tends to wash out what little lubricant should stay and gums the levers later. Removing the case, cleaning it properly and refitting it is the repair that lasts.

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