

Change or rekey · Westmount
Vintage Mortise Lock Service in Westmount
The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.
In plain words
Occasionally a case really is finished, with a cracked body, a bolt worn to a sliver or a hub broken in two, and the answer is a replacement that respects the door. Reproduction mortise cases are made in common vintage sizes and backsets, and a modern case with a pin-tumbler cylinder can fit many old pockets with little woodwork once its faceplate and hub also line up. The locksmith measures the case, backset, faceplate and trim spacing before ordering, aiming for the new case to drop in with your original knobs and escutcheons going back on. From the hallway, the door looks untouched; it just works.
How the visit goesYou bought a house with its original hardware and a bag of loose keys. Some open interior doors, some fit nothing, and the front door lock has a keyhole shaped for a key you do not have. You would like the original lock kept and made to work.
Vintage Mortise Lock Service
How the visit goes


Repair, replacement cylinder or replacement case
The last step of the check is deciding what the lock needs, in plain terms, before any of it is done. Most cases need cleaning, springs and adjustment, and that is the recommendation. A cylinder lock with a worn plug may be better served by a new mortise cylinder of the same thread and cam, keeping the case. A cracked case, a bolt worn thin or a hub broken through calls for a replacement case in the same pocket, and the locksmith measures for it on the spot. You hear which of these applies and why, and if the answer is a replacement case, the choice between a reproduction and a modern case is yours to make.
Springs, levers and followers
Springs are the usual culprits and the easiest fix. Broken coil and flat springs are matched from stock by length, wire gauge and shape, and fitted so the latch snaps out and the knob returns to level. A worn or cracked lever is matched from a donor case where one exists; where it does not, a replacement is filed from stock to the original's profile, which is slow, careful bench work rather than magic. A rounded hub is replaced or bushed. When every part moves as it should, the case is closed and cycled by hand with the cover on until the action is smooth and even in both directions.
Watching the door through the seasons
The lock is aligned to the door as it hangs today, and a solid wood door in an older home will move again. Through a humid summer it swells, through the heating season it shrinks, and each year the hinges settle a fraction. Twice a year, close the door and try the latch and bolt; if either has started to scrape or needs the door lifted, the strike wants a small adjustment or the hinge screws want snugging, which is a five-minute job. Doing that early keeps the rebuilt case from being strained, and it is the single habit that makes a vintage lock last another few decades without fuss.
Vintage Mortise Lock Service
In the van
Bit key blanks
Dry graphite or PTFE lubricant
Warding files
Reproduction mortise case
Mortise cylinder and cam

Vintage Mortise Lock Service
What affects the quote
Whether the door has to come off its hinges
Some mortise cases can be serviced with the door hanging in place, while a tight jamb or a stubborn case sometimes means lifting the door off its hinges onto a level bench. That step is identified once the case is open and the repair needs are clear.
Strike and hinge work
Where the door has dropped or swelled, adjusting or moving the strike and tightening or packing hinges is part of the fix. It is small work but it is listed, so you see what was done to the door.
Extras you choose on the day
A high-security cylinder, a lockbox for a spare bit key or a separate modern deadbolt above the original are optional additions. None is required to make the old lock work, and each is priced as its own line.
What to have ready
- How many doors need attention, and are any of them interior doors?
- How many keys would you like to have afterwards?
- What does the knob do when you turn it: return, sag, or not come back?
Vintage Mortise Lock Service: questions
QuestionsCan you make a key for a lock that has none?
Yes. A bit key is cut to the lock rather than copied from another key: the locksmith chooses a blank of the right size and files the bit until it clears the wards and lifts the levers inside your case, testing as they go. A pin-tumbler cylinder on a later lock is decoded or rekeyed and keys cut to it. Bring any loose keys that came with the house, since one may be close enough to serve as a starting pattern.
How should I look after the lock once it is serviced?
A drop of the right lock oil into the latch and bolt once a year is plenty. If the lock has a pin-tumbler cylinder, use whatever lubricant that cylinder's maker specifies, since some take a dry graphite or PTFE product and others a specified liquid one. Try the latch and deadbolt each spring and fall; if the bolt starts to scrape, the strike wants a small adjustment before anything is strained. Keep bit keys out of a pocket where they bend.
Can the work be done with the lock left in the door?
Rarely, and it is not the better route. Almost everything that fails is inside the case, and the case only opens once it is out of the pocket, which takes a few minutes and leaves no mark. Working through the keyhole with an unapproved or over-applied spray tends to wash out what little lubricant should stay and gums the levers later. Removing the case, cleaning it properly and refitting it is the repair that lasts.
