

Change or rekey · Tillsonburg
Vintage Mortise Lock Service in Tillsonburg
The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.
In plain words
Most old mortise locks fail for boring reasons. A coil spring that has been compressed a hundred thousand times since the house was built finally breaks, or the grease inside the case dries into something like wax and the levers stick in it. Neither justifies cutting a new hole in a solid oak door. The service opens the case, cleans out the old lubricant, replaces the springs with the right size, matches any worn follower or lever and lubricates the mechanism lightly. The same case goes back into the same pocket, and the knob returns to level with the crisp snap it had decades ago.
How the visit goesThe key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.
Vintage Mortise Lock Service
How the visit goes


Reading the faceplate
Standing at the open door, the locksmith looks at the narrow brass or steel plate in the door edge. Its height, the spacing of its screws, any maker's stamp, and whether it shows one bolt or two tell a good deal about what is inside: a latch-only case for an interior door, a latch and deadbolt case for an entry, or a privacy function with a turn button. The distance from the door edge to the centre of the knob, the backset, is measured, along with the spindle size. These figures decide which springs, followers and, if it comes to that, which replacement case will fit, so they are written down before the lock is disturbed.
Cylinder work on a later mortise lock
A pin-tumbler cylinder on a mortise lock is serviced the same way as a modern one. The plug is pushed out with a follower, the old bottom pins are replaced to a new combination, and keys are cut to match, so a lost key stops mattering. If the plug is worn past rekeying, a new mortise cylinder is selected with the same thread length, the same cam shape and a finish close to the trim, and threaded into the case to the correct depth so the cam swings the bolt without binding. The set screw is seated into the cylinder's groove, and the key is tested with the case in the door.
A clear way out
If the entry door's deadbolt was keyed from both sides, the service leaves the inside operable without a key: a thumb-turn fitted to the bolt tail, or a knob function that releases the latch from inside. This is simply good sense for a door people use to leave the home, so nobody is stuck hunting for a key inside their own house. You are shown how the inside release works and asked to try it, and everyone in the household should know it too, especially anyone who grew up with the old habit of leaving the key in the door on the inside.
Vintage Mortise Lock Service
In the van
Bit key blanks
Dry graphite or PTFE lubricant
Warding files
Reproduction mortise case
Mortise cylinder and cam

Vintage Mortise Lock Service
What affects the quote
Making the inside key-free
Fitting a thumb-turn or interior release to a deadbolt that was keyed on both sides is its own small item, and one most owners of an entry door choose to include.
Missing or mismatched trim
Sourcing a knob, escutcheon or thumb-turn to match the survivors, from salvage or reproduction stock, is quoted as parts plus the search. Reusing your own trim from another door avoids that line.
Paint and seized parts
Hardware buried under decades of paint takes time to free and clean without damage. A faceplate, strike and thumb-turn that have to be stripped back add to the visit and are noted in the quote.
What to have ready
- Is the property designated as a heritage building?
- Does the door take a skeleton-style bit key or a flat key in a round cylinder?
- What does the knob do when you turn it: return, sag, or not come back?
Vintage Mortise Lock Service: questions
QuestionsCan you make a key for a lock that has none?
Yes. A bit key is cut to the lock rather than copied from another key: the locksmith chooses a blank of the right size and files the bit until it clears the wards and lifts the levers inside your case, testing as they go. A pin-tumbler cylinder on a later lock is decoded or rekeyed and keys cut to it. Bring any loose keys that came with the house, since one may be close enough to serve as a starting pattern.
How should I look after the lock once it is serviced?
A drop of the right lock oil into the latch and bolt once a year is plenty. If the lock has a pin-tumbler cylinder, use whatever lubricant that cylinder's maker specifies, since some take a dry graphite or PTFE product and others a specified liquid one. Try the latch and deadbolt each spring and fall; if the bolt starts to scrape, the strike wants a small adjustment before anything is strained. Keep bit keys out of a pocket where they bend.
Can the work be done with the lock left in the door?
Rarely, and it is not the better route. Almost everything that fails is inside the case, and the case only opens once it is out of the pocket, which takes a few minutes and leaves no mark. Working through the keyhole with an unapproved or over-applied spray tends to wash out what little lubricant should stay and gums the levers later. Removing the case, cleaning it properly and refitting it is the repair that lasts.
