

Change or rekey · Norfolk County
Lock Replacement & Upgrade
The lever on the side door droops toward the floor and rattles in your hand.
In plain words
A replacement lock has to fit holes that already exist, and that is where the visit begins. The locksmith measures the backset, the distance from the door edge to the centre of the bore, which on most doors is 60 or 70 millimetres, checks the cross-bore diameter and edge-bore size, notes door thickness and handing, and looks at the strike cut-out. Most residential hardware is made to these standard preparations, so the new lock usually drops into place with no new drilling. Where a mortise lock or a thick door departs from the norm, filler plates, extension kits or a careful new bore bring the door up to standard.
How the visit goesThe lever on the side door droops toward the floor and rattles in your hand. The latch no longer springs back on its own, so the door drifts open behind you unless you pull it shut and check it twice.
Lock Replacement & Upgrade
How the visit goes


The key plan for the whole house
A lock is only half of a system; the other half is who holds which key. The locksmith asks how many exterior doors there are, which ones should open with the same key, whether a garage man-door or a shed should join them, and who in the household needs a key of their own. If keys have been lent out over the years, the plan can retire all of them at once. Where copying keys without permission is a worry, a restricted keyway can be offered. Settling this before the hardware is chosen means the new locks arrive ready to be pinned alike rather than fixed up afterwards.
Adapting older and unusual doors
Not every door is a standard modern slab. A century home with a mortise lock may keep its case and get a new cylinder and strike, or take a filler plate that lets a cylindrical deadbolt sit where the old case was, without hacking at the original stile. A door thicker than 45 millimetres gets extended spindles and screws. A sliding patio door gets a replacement mortise hook lock or a keyed surface bolt sized to the rail. Steel and fibreglass doors are drilled only with the right bits and a jig, and a new deadbolt above an existing knob is bored with a template so it sits square.
Every lock tried the way you will use it
Before the tools go back in the van, each lock is operated from both sides with the door open, then closed, then closed hard against the weatherstrip. The latch should catch on its own when the door swings shut, the deadbolt should throw to its stop with a fingertip on the thumb-turn and no shoulder on the door, and the key should turn without lifting or jiggling. You are invited to try each one yourself and to lock up behind the locksmith. Anything that felt marginal has been adjusted, so the door you close that night behaves the same as the one you tested.
Lock Replacement & Upgrade
In the van
Graded deadbolt
Knob or lever entry set
Boring jig and hole saws
Adjustable latch or bolt
Cylinders, plug follower and pinning kit

Lock Replacement & Upgrade
What affects the quote
Keying alike and rekeying
Pinning new cylinders to one key and repinning existing locks to match is work per cylinder, so a whole house on a single key is quoted by the number of locks joining it.
Number of doors
One back door is a small visit; the front, back, side, garage man-door and patio slider together are a longer one, though several doors done at once share the travel and setup.
Patio and French door hardware
Sliding door mortise locks, foot bolts and flush bolts for an inactive French door leaf are specialty items sized to the door, and they are quoted as their own line beside the entrance work.
What to have ready
- Which doors are you thinking about, and what is on each one now?
- Is the door wood, steel or fibreglass, and roughly how thick is it?
- How many keys does the household need, and should copying be restricted?
Lock Replacement & Upgrade: questions
QuestionsMy door has glass beside it. Should I fit a deadbolt keyed on both sides?
A keyed interior cylinder means finding a key to get out, which is not what you want on a door people use every day. The steadier answer for a door with glass is a single-cylinder deadbolt with a thumb-turn, combined with a reinforced strike, a longer bolt and a security film or laminated glass in the sidelight.
Can the same visit replace locks on more than one door, or does each door need its own appointment?
One visit usually covers every door on the job. The locksmith brings a range of cylinders and strikes, measures each door's backset and bore, and works through the list in order, front entrance first if a key change matters most there. Having a rough list ready, which doors, and whether they should end up on one key or several, lets the locksmith plan hardware before arriving rather than working it out door by door on site.
My old house has a mortise lock. Can it take modern hardware?
Often the original case can be kept and given a new cylinder and strike, which keeps the period look and the old door intact. Where the case is beyond service, a filler or conversion plate covers the mortise pocket and lets a cylindrical deadbolt or knob set be fitted without cutting into the door's stile. The locksmith looks at the door before recommending either path, since old doors vary a great deal.
Related services

- Deadbolt InstallationThe old deadbolt has grown lazy.
- Vintage Mortise Lock ServiceThe old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves.
- Smart Lock InstallationArthritis has made the small house key hard to grip and turn, especially with gloves on in January.