Lockouts · Long Point
Lost Keys — Same-Visit Rekey in Long Point
You were shovelling the driveway after dark and the ring must have slid out of your coat pocket somewhere under a metre of snow.
In plain words
How much a lost key matters depends on what was lost with it. A ring that dropped into a lake on a canoe trip tells nobody where it fits, so the rekey is a tidy precaution. A ring taken with a wallet or bag that carried your address is a different story: someone now holds both the key and the door it opens, and the rekey comes first. The locksmith asks about this on the phone, says plainly which situation you are in, and schedules the visit accordingly. The work is the same either way, and so is the outcome: a key nobody else has.
How the visit goesYour purse was taken from the back of a chair at a restaurant. The cards can be cancelled by phone tonight, but the house keys were in the side pocket beside a driver's licence that shows exactly where those keys fit.
Lost Keys — Same-Visit Rekey
How the visit goes
What was on the ring
The next few minutes are spent on the ring itself, because a key ring is a bundle of different problems. House keys point to cylinders that will be repinned. A garage remote points to an opener whose memory should be cleared. A building fob or parking card points to a property manager. A car key with a chip points to the automotive side of the trade. A tag with an address, a licence lost in the same bag, or a work lanyard in the same pocket changes how soon the household side should be settled. Listing it all before any tool comes out means nothing on the ring is forgotten when the van pulls away.
Cutting the new keys on site
Common keys are cut on the van rather than ordered in, though some restricted systems need the blank from an authorised distributor first. The first key is cut on a code machine, a crisp, original-depth key rather than a copy of a copy, and tried in the first repinned cylinder before another is touched, so any adjustment happens once. The rest are cut to the same code, deburred, and tested in turn. Keys cut this way run smoothly from the start and stay accurate through years of copying, because every later duplicate can be made from the code rather than from a worn blade.
The old key is now a piece of brass
Whatever became of the lost key, it stopped mattering the moment the last cylinder went back on the door. It still slides into the keyway, because the keyway did not change, but the pins inside no longer line up with its cuts, so it turns nothing. Whoever finds it in a snowbank in April, or already has it in a drawer, holds a shape that fits your lock and does nothing to it. That is the whole purpose of the visit, and it is worth pausing on: the worry that started the day has a definite ending, and you can watch it demonstrated with the old key in your own hand.
Lost Keys — Same-Visit Rekey
In the van
Dry graphite or PTFE lubricant
Replacement cylinders
Plug follower set
Rekeying pin kit
Pin tweezers and shims
Lost Keys — Same-Visit Rekey
What affects the quote
Restricted or high-security keyways
Patented and high-security cylinders carry more parts, need dedicated pin kits and issue keys through authorised channels. Rekeying them takes longer and the blanks cost more than common residential ones.
Time and day of the call
A weekday afternoon and a late evening or holiday call cost the same amount for a lost-key rekey. When a stolen wallet makes the visit urgent, the locksmith still confirms the exact figure on site, once the cylinders and keys needed have been looked at.
Electronic credentials on the same ring
Clearing a garage opener's memory and re-pairing remotes, changing keypad codes or helping report a building fob are small tasks the quote names separately.
What to have ready
- Do you know roughly how many copies of the old key exist?
- Is the property a condo or apartment with shared entrance doors?
- Have any of the locks been stiff, sticky or hard to turn lately?
Lost Keys — Same-Visit Rekey: questions
QuestionsWhat is a restricted keyway, and is it worth having?
A restricted keyway uses a controlled key profile whose blanks are supplied only through an authorised channel; the credential required, a letter, a registered account, a dealer agreement or a key card, depends on the system. Rekeying such a cylinder is routine work with the right pin kit. For a household that has just lost a key and wants the next one to be truly countable, it is a sensible upgrade for the main doors, and it can be fitted during the same visit.
Should I rekey after a renovation or when a cleaner stops coming?
It is good practice whenever a key has been out of your hands for a while and you are not certain it came back. Contractors, cleaners, sitters and short-term guests all have honest reasons to hold a key, and most return it, but a rekey at the end of the arrangement is what turns 'probably' into certainty. Some households make it a habit at the close of every project.
Can a rekey be done in winter, and will the locks freeze afterwards?
Winter is a normal time for this work. Cylinders come off the door and are pinned in the van, out of the wind, and go back on with a dry graphite or PTFE lubricant that sheds moisture rather than holding it the way oil does. A cleaned, dry-lubricated cylinder is less likely to freeze than the gritty one it replaced. Keeping a storm door closed over the main lock helps through freeze-thaw weeks.
Related services
- Business Lockout ServiceA cook stepped into the alley with the recycling and the rear door swung shut behind him.
- Broken Key ExtractionOvernight the deadbolt froze, and this morning the key would only turn partway.
- Break-In Damage Lock RepairSomeone smashed the little window beside the door, reached in and turned the thumb-turn.